KWC K-109

Shipping and Returns Policy

At Stock Dock, we strive to make your shopping experience seamless and hassle-free. Here’s everything you need to know about our shipping and return process:

Shipping Information

1. Fast Processing
   Orders are processed within 1-2 business days. You will receive an email confirmation with tracking details once your order is shipped.
2. Delivery Times

• Standard Shipping: Delivered within 3-5 business days.
• Express Shipping: Delivered within 1-2 business days.

1. International Shipping
   We offer worldwide shipping with delivery times varying by region (typically 7-14 business days). Customs fees may apply.
2. Free Shipping Offer
   Enjoy free standard shipping on orders over a certain value. Check our website for current promotions.

Return Policy

1. 07-Day Return Guarantee
   We offer a 07-day return policy for unused, unworn watches in their original packaging. If you are not satisfied, simply return the item within 07 days for a refund.
2. Easy Return Process
   To initiate a return, contact our customer support with your order number. We will provide instructions and a return label (for domestic orders).
3. Refunds
   Refunds are processed within 5-7 business days after we receive the returned item. Original shipping charges are non-refundable.

If you have any questions, our support team is here to assist you. Your satisfaction is our priority!

Our Guarantee for Your Watch Purchase

At Stock Dock, we are committed to providing you with the highest quality watches and a worry-free shopping experience. Every watch we sell is backed by our comprehensive guarantee, ensuring you can shop with complete confidence.

1. Authenticity Guarantee

• We guarantee that all our watches are 100% authentic and sourced directly from trusted manufacturers and authorized distributors.
• Each purchase comes with a certificate of authenticity, ensuring you receive a genuine timepiece.

2. Secure Packaging and Shipping

• Your watch will be carefully inspected, packaged securely, and shipped with insurance to protect against any damage during transit.
• We provide a tracking number so you can monitor your order’s progress until it safely arrives at your doorstep.

3. Dedicated Customer Support

• Our friendly and knowledgeable customer support team is available to assist you with any questions or concerns about your purchase.
• Contact us anytime, and we’ll ensure your issue is resolved promptly.

With Stock Dock’s comprehensive guarantee, you can be confident that your new watch will not only meet but exceed your expectations. Shop with peace of mind and elevate your wrist game today!

Terms and Policies for Stock Dock Watches

At Stock Dock, we value transparency and strive to ensure a seamless shopping experience for our customers. Please review our Terms and Policies below to understand your rights and responsibilities when shopping with us.

1. Shipping Policy

• We process and ship orders within 1-2 business days after purchase confirmation.
• Standard Shipping: Delivery typically takes 3-5 business days for domestic orders.
• Express Shipping: Available for faster delivery (1-2 business days).
• International shipping may take 7-14 business days, depending on the destination.
• You will receive a tracking number via email once your order is dispatched.

2. Return and Refund Policy

• We offer a 14-day return policy for all unworn watches in their original packaging. If you’re not satisfied with your purchase, you can return it within this timeframe.
• To initiate a return, please contact our customer support with your order number and reason for return.
• Refunds will be processed within 7 business days after we receive and inspect the returned item.
• Shipping fees for returns are the responsibility of the customer unless the product is defective or incorrect.

3. Warranty Policy

• All watches purchased from Stock Dock come with a 1-year warranty, covering any manufacturing defects.
• The warranty does not cover normal wear and tear, accidental damage, or misuse of the product.
• If you encounter any issues with your watch, please contact our support team to initiate a warranty claim.

4. Payment Policy

• We accept various payment methods, Cash on Delivery (COD) for select regions.
• In case of payment issues, please contact our support team for assistance.

5. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. We collect only the necessary data to process your orders and provide a better shopping experience.
• Your information will never be shared or sold to third parties without your consent.
• For more details, please refer to our Privacy Policy page.

6. Order Cancellations

• You may cancel your order within 24 hours of placing it for a full refund.
• If your order has already been shipped, cancellation is no longer possible, but you can request a return once the product is delivered.

7. Product Authenticity

• At Stock Dock, we guarantee the authenticity of all our products. Every watch is carefully inspected for quality and authenticity before it is shipped to you.
• If you have concerns about the authenticity of your purchase, please contact our support team immediately.

By making a purchase on our website, you agree to these terms and policies. Stock Dock reserves the right to update these policies at any time. Please check back regularly for any changes. Thank you for choosing Stock Dock for your watch needs!